Hearst Magazines and Hearst Digital Media are divisions of Hearst Communications, Inc. I have a new STEAM VAC Dual V All Terrain Carpet and Hardwood Cleaner. I took everything o There's a powerful electric motor attached to a fan that sucks in air.Did you checked and cleaned that motor.If the dirt is got stuck up ion the motor then the motor will not spin as per its regular speed.For rinsing the motor spin on one cycl. The rinse option works (sprays and sucks properly), but the wash cycle doesn't at all-neither soap nor water comes out. This vac has a wash option and a rinse option. This time, because I am pregnant, I bought some non-toxic cleaner that was much thicker than the very watery Hoover soap. I have only used it once since then and it worked great. I have a new Hoover Dual V steam vac that I bought from a neighbor who only used it once.
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